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🛟 Support

Need help? We've got you covered. Choose the best way to reach us.

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Live Chat

Chat with us directly using the support widget. Click the chat bubble in the bottom-right corner of any page.

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Send Feedback

Report a bug, request a feature, or share your thoughts. No account needed.

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Telegram Bot

Our bot is available 24/7 on Telegram. Build sites and get support in one place.

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Frequently Asked Questions

How do I create a website?
Start a chat with our Telegram bot @promptweb_bot and describe what you want. Or use our API to create sites programmatically.
Can I use a custom domain?
Yes! Use the /addomain command in the bot to add your domain, then verify ownership with /verifydomain. SSL certificates are set up automatically.
Is there a free plan?
Yes, we offer a free tier with generous limits. Check our pricing page for details.
How do I report a bug?
Use our feedback form and select "Bug Report" as the type. Include as much detail as possible.
How fast is support response?
We typically respond within 24 hours. For urgent issues, use the Telegram bot for faster responses.